Privacy Policy
Effective Date: 07/07/2019
Last Updated: 01/01/2025
Overview
At KwikFly Apparel, we value the trust and confidence you place in our company. We take the protection and proper use of the personal information you provide us very seriously. This Privacy Policy details the types of information we collect, the reasons we use it, the parties we may share it with, and how we ensure its security.
This Policy applies to the data collection and privacy practices of KwikFly when we collect your personal information through your use of our website, www.kwikflyapparel.com, including any other KwikFly-owned domains, mobile applications, your interactions and communications with our customer service, our social media pages, and all email or text messages sent to you. Furthermore, this Policy also covers any personal information collected from you when visiting our store or making a purchase (collectively referred to as the “Site,” “Website,” or “Webpage”).
Please read this policy carefully and familiarize yourself with our privacy practices. As a customer or visitor to our Site, you acknowledge and agree that we collect, use, and disclose your information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy, please email us with “Privacy Policy” in the subject line.
Terms of Use and Applicability of This Privacy Policy
By accessing or using our Site in any way, you agree to be bound by KwikFly’s Terms of Use. Please read these Terms carefully. If you do not agree with the Terms of Use, please discontinue using our Site.
Our Privacy Policy applies to all KwikFly customers and visitors to our Site, detailing our data collection practices. It does not extend to services offered by other companies or individuals, including products or sites displayed to you, or other sites linked to our Sites or Services. Additionally, it does not cover the information practices of other companies and organizations that advertise our products, who may use cookies, pixel tags, and other technologies to serve and offer relevant ads.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We reserve the right to update this Policy at any time. To stay informed about the latest changes, we recommend visiting this page regularly. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
Personal Data Collected
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect to fulfill your purchase order.
· Personal Information Collected: Name, billing address, shipping address, payment information, email address, phone number, and purchase details (e.g., pant size).
· Collection Purpose: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services.
· Collection Source: The information we collect is provided directly by you.
· Disclosure for Business Purposes: Your information is shared with our processor, Squarespace.
This information is shared with Squarespace, our online store hosting provider, to enable them to provide website services to us. During checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to enhance your checkout experience.
This website is hosted by Squarespace and collects personal data during your visit to power our site analytics, including:
· Information about your browser, network, and device
· Web pages you visited prior to coming to this website
· Your IP address
Squarespace requires this data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form. This information may also include details about your use of this website, such as:
· Clicks
· Internal links
· Pages visited
· Scrolling
· Searches
· Timestamps
Cookies & Similar Technologies
We share this information with Squarespace, our website analytics provider, to understand site traffic and activity. This website utilizes cookies and similar technologies, which are small files or pieces of text that download to your device when you visit a website or app. For details on viewing the cookies placed on your device, please refer to The cookies Squarespace uses.
This website utilizes cookies and other related technologies, which are small files or text fragments that download to your device when you access a website or app. For information on viewing the cookies placed on your device, please refer to The cookies Squarespace uses.
· These functional and required cookies are always used, enabling Squarespace, our hosting platform, to securely deliver this website to you.
· These analytics and performance cookies are utilized on this site as detailed below, and are only activated when you acknowledge our cookie banner. We use these cookies to monitor site traffic, activity, and other data.
The technologies we use for this automatic data collection may include:
Cookies: A cookie is a small file placed on your computer's hard drive. You may refuse to accept browser cookies by adjusting the appropriate settings on your browser. However, if you select this setting, you may be unable to access certain parts of our services. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our services. For more information about our use of cookies, including details on how to opt out of certain cookies, please see our Cookie Policy.
Web Beacons: Pages of our services or our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us to count users who have visited those pages or opened an email, and for other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).
Clickstream Data: Clickstream data is information collected by our computers when you request web pages from the Site. Clickstream data may include information such as the page served, time spent viewing the page, the source of the request, the type of browser making the request, the preceding page viewed, and similar information. Clickstream data allows us to analyze how visitors arrive at the Sites, what type of content is popular, and what type of visitors, in aggregate, are interested in particular kinds of content on the Sites.
When you create a customer account on our website, we collect personal information to enhance your checkout experience and customer service.
This information may include:
· Billing and shipping addresses
· Order details (e.g., pant size)
· Email address
· Name
· Phone number
We share this information with Squarespace, our website hosting provider, to enable them to provide website services for us. You will receive an automated email within 24 hours after abandoning your shopping cart if all of the following conditions are met:
1. You enter your email address at checkout or are logged into your Customer Account.
2. You add an in-stock product to your shopping cart.
3. You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages by using the link at the bottom of the email. The email will direct you back to our website, where you can continue your purchase from where you left off. We may also send you marketing emails, which you can unsubscribe from via the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
We may send you emails regarding your order or account activity. For instance, you might receive emails notifying you that:
· You have created a Customer Account
· Your Customer Account password has been reset or updated
· You have made a purchase
· Your order has shipped
Unsubscribing from these messages is not possible. We share your contact information with Squarespace, our website hosting provider, so they can send these emails on our behalf.
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site, servers where the font files are stored may receive personal information about you, including:
· Information about your browser, network, or device
· Your IP address
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information, including but not limited to your:
· Billing and shipping addresses
· Details related to your purchase (e.g., pant size)
· Email address
· Name
· Phone number
We share this information with Squarespace, our online store hosting provider, so they can provide website services for us. During checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to enhance your checkout experience.
Squarespace hosts this website and collects personal data during your visit, including but not limited to:
· Information about your browser, network, and device
· Web pages you visited before coming to this website
· Your IP address
Squarespace requires this data to operate this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Sale of Personal Information
We do not sell any personal information you provide to us to any third-party.
Choosing Not to Provide Personal Information
The provision of personal information is necessary to access certain features of our Site. In some cases, if you choose not to provide this information, you may be unable to use our Site or purchase our products.
Privacy Rights & Choices
You may have certain rights regarding your personal information, subject to local data protection laws. When you visit our Site or stores, we aim to offer you choices on how we use your personal information. Subject to applicable law, you can obtain a copy of the personal information we maintain about you. Additionally, if you believe the information we hold is inaccurate, you may have the right to request corrections or amendments by contacting us with 'Personal Information' in the subject line. To protect your privacy and maintain security, we will take steps to verify your identity before granting access to your information.
Privacy Rights Specific to California Residents: Under the California Consumer Privacy Act, California residents have specific rights regarding their personal information. This section outlines these rights and explains how California residents can exercise them:
Right to Access Your Data: You have the right to request that we disclose information about our collection, use, and disclosure of your personal information over the past twelve (12) months. Any disclosures will cover the 12-month period preceding your request. We will also explain any reasons we cannot comply with a request, if applicable.
Right to Data Portability: You have the right to request a portable copy of your personal information that you have submitted to us. This means you can request that we move, copy, or transfer your information stored on our servers or IT environment to another service provider’s servers or IT environment.
Right to Delete Your Data: You have the right to request that we delete any personal information we collected from you, subject to certain exceptions. Upon receiving and verifying your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Right to Non-Discrimination for the Exercise of Your Privacy Rights: You have the right not to receive discriminatory treatment from us for exercising your privacy rights under the California Consumer Privacy Act.
Exercising Your Rights: If you are a California resident wishing to exercise your rights, you can submit a request with the subject line 'California Resident Request.' You may also designate an agent to exercise your privacy rights on your behalf. To appoint an authorized agent, you must provide a valid power of attorney, the requester's valid government-issued identification, and the authorized agent's valid government-issued identification.
Our Response To Requests
Upon receiving your request, we will confirm receipt by sending you an email. To protect your privacy and ensure security, we may take steps to verify your identity before granting access to the information. In some cases, such as a request to delete personal information, we may separately confirm your request before proceeding.
We will respond to your request within forty-five (45) days. If additional time is needed, we will inform you of the reason and extension period in writing. Our written response will be delivered to the email you provided.
In some situations, our ability to uphold these rights may be influenced by our obligations to process personal information for security, safety, fraud prevention, or compliance with regulatory or legal requirements, or to deliver the services you have requested. If this is the case, we will inform you of specific details in response to your request.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Complete the transaction for which the personal information was collected, provide a requested good or service, take actions reasonably anticipated within the context of our ongoing business relationship, or otherwise perform our contract with you;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
Debug products to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided by law;
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all applicable ethics and privacy laws, when deletion may render the research impossible or seriously impair its achievement, if you have previously provided informed consent;
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
Comply with a legal obligation; or
Make other internal and lawful uses of the information that are compatible with the context in which you provided it.
Third Party Websites and Links
Our Sites may contain links to webpages operated by parties other than KwikFly. We do not control these websites and are not responsible for their contents, privacy policies, or practices. The inclusion of such links does not imply any endorsement of the material on these websites or any association with their operators.
It is the user’s responsibility to take precautions to ensure that any links they select or software they download (whether from this Site or other websites) are free of viruses, worms, trojan horses, defects, and other destructive items. These websites and services may have their own privacy policies, which you will be subject to upon linking to the third party’s website.
If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
KwikFly strongly recommends that you review the third party’s terms and policies. If you have any questions about the privacy practices of other websites, you should contact the parties controlling those websites for more information.
How Squarespace Protects Personal Information
KwikFly employs administrative, technical, and physical safeguards to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Although we take reasonable measures to protect your personal information, please note that no security system or method of transmitting data over the Internet is entirely secure (including, but not limited to, protection against computer viruses, malicious software, and hacker attacks). We cannot guarantee or warrant the security of your personal information or any information you disclose or transmit to us. We are not responsible for the actions of those who gain unauthorized access, and we make no warranty, express or implied, that we will prevent such access. We are not liable for any damages or liabilities resulting from such incidents to the fullest extent permitted by law. Where required, we will notify you of any loss, misuse, or alteration of personal information that may affect you, so you can take appropriate actions.
For your privacy protection, we urge you to keep all passwords confidential. We also recommend that you do not include sensitive information, such as passwords, social security numbers, or payment information, in any emails you send to us. If you become aware of a security breach regarding the terms of our Privacy Policy, please notify us immediately with the subject line "Breach of Security." If you receive a suspicious email that appears to be from KwikFly Apparel, report it to us immediately with the subject line "Phishing Attempt" and change your password.
Squarespace complies with data privacy laws, and you can find the details of how they use and protect your data in their Privacy Policy.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Children’s Privacy
Our Sites and Services are not intended for anyone under the age of 18. If you are under 18 (or a minor in your jurisdiction), please do not use the Site, make purchases, use interactive features, or post any personal information. We do not knowingly collect personal information from minors. If a child has provided us with personal information, a parent or guardian may contact us to have it deleted from our records. If you believe we have information from a minor, please contact us with the subject line 'Children’s Privacy.' If we learn we have inadvertently collected personal information from a minor, we will take steps to delete the information promptly and cease its use in accordance with applicable law.
Contact KwikFly Apparel
If you have any questions regarding our Privacy Policy, please submit a request with the subject line "Privacy Policy."
If you believe that the personal information we hold about you is inaccurate, contact us via email with "Personal Information" in the subject line.
Notify us immediately of any security breaches by reporting the matter with the subject line "Breach of Security."
If you receive a suspicious email that appears to be from KwikFly, report it to us with the subject line "Phishing Attempt" and change your password immediately.
If you are a California resident who chooses to exercise your rights, you can submit a request with the subject line "California Resident Request."
If you believe we might have information from a minor, please contact us with the subject line "Children’s Privacy.”